Thank you.
Can I order your pens online?
Yes. Our secure online shop allows you to purchase all of our products and pay by credit/debit card.
How much is delivery?
We charge a flat rate of £4.95, whether you order one item or ten, the delivery charge is always £4.95. Additional delivery options are available by prior arrangement.
What Carrier is Used?
Within the UK the normal carrier will be 1st class recorded delivery with the Royal Mail depending on the size and weight of the item. If the item is in excess of £45 total recorded special delivery will be used.
How long does delivery take?
First Class Recorded with the Royal Mail is the delivery is used on all pens, with the exception of international orders. We aim to have your pens with you in 3 to 5 days.What Payment Methods are Accepted?
We accept all Mastercard and Visa credit and debit cards. If you wish to pay by cheque, please contact us. All transactions are in GBP.
Is your website secure?
Yes. At the point where we start asking for your delivery and credit/debit card information, the site switches to 'secure mode'. This can be checked by looking out for the Yellow Padlock icon in your browser and also by noticing that the address of the site begins 'https://'.We do understand that some people are still not willing to enter their credit card details on websites, and for that reason we also accept cheques or you may telephone us with your card details if you prefer.
